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11/30/2013 3:05:00 PM
Consumer protection officials: Shoppers beware

CHICAGO (AP) — Consumer-protection officials are urging consumers to beware as the holiday shopping season shifts into high gear.

Department of Business Affairs and Consumer Protection released tips to coincide with Black Friday.

It notes retailers aren’t obliged by law to offer refunds. They can offer cash refunds, exchanges, credits or no returns at all.

Chicago stores must clearly post their policies. And they must give customers receipts. Without one, some stores don’t accept returns.

The department also urges consumers to beware regarding gift cards. They can have expiration dates. But they must be good for at least five years.

As far as charitable giving, authorities say it’s best to give to groups you know. Watch out for charities with names that sound similar to well-known charities but aren’t actually affiliated.


Anderson Jewelers




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